All orders placed Monday-Friday will ship the following business day, unless otherwise notated on the banner of our website.
Any orders placed on Saturday or Sunday will ship the following business day. ( Business days do not include Saturday, Sunday or Holidays)
Please note that ordering a PRE-ORDER item will result in shipping delays as these items will not be immediately available to ship and will ship on the day listed in the product description. Any accompanying items will ship at the same time.
Available shipping methods for domestic orders include:
USPS Priority Mail: $8.95 (Generally 2-5 business days if the carrier does not have any delays. Live-Vain cannot control carrier delays. Most delays happen during peak season Nov-Jan)
USPS Priority Mail + Signature: $13 (Generally 2-5 business days if the carrier does not have any delays. Live-Vain cannot control carrier delays. Most delays happen during peak season Nov-Jan)
Please remain up to date with your tracking updates and arrange for someone to be available to take delivery of your package. Emails are sent to the email address on file and notifications are provided once your order has been shipped, is out for delivery and has been delivered. Packages are shipped to the address on the order. Live-Vain is not responsible for lost or stolen packages. Once you receive your tracking number via email, you can have your packages held at your local Post Office or UPS for pick-up. Once it is scanned into USPS or UPS it becomes their responsibility. All packages are insured to cover the value of the order. Please contact USPS or UPS for lost, stolen or missing packages that are marked delivered.
Available shipping methods for international orders include:
Canada - USPS Priority Mail International: $25(7-14 business days)
United Kingdom - USPS Priority Mail International: $35 (7-14 business days)
All Other Countries - USPS Priority Mail International: $35 (7-14 business days)
Please note that Live-Vain ships all international packages "Delivery Duties Unpaid." Which means that all customs, duties, taxes, and brokerage fees are not charged by Live-Vain and are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and the package is returned to Live-Vain, we will not resend your package and instead issue a store credit in the amount of the subtotal of your order (less the original shipping fee and return fees issued by the carrier).
Live-Vain is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address that the customer enters at the time of the purchase is the address we will ship the package to).