All orders placed Monday-Friday will ship the following day, unless otherwise notated on the banner of our website.
Any orders placed on Saturday or Sunday will ship the following business day. ( Business days do not include Saturday, Sunday or Holidays)
Please note that ordering a PRE-ORDER item will result in shipping delays as these items will not be immediately available to ship and will ship on the day listed in the product description. Any accompanying items will ship at the same time.
Available shipping methods for domestic orders include:
USPS Priority Mail: $8.95 (Generally 2-5 business days if the carrier does not have any delays. Live-Vain cannot control carrier delays. Most delays happen during peak season Nov-Jan)
*Signature is required upon delivery of all packages over $100. Please remain up to date with your tracking updates and arrange for someone to be available to sign for your package. If USPS attempts delivery and you are not available, please report to your local USPS Office immediately to claim your package before it is returned to Live-Vain. Live-Vain is not responsible for lost or stolen packages. Once it is scanned into USPS or UPS it becomes their responsibility. All packages are insured up to $100.
Available shipping methods for international orders include:
Canada - USPS Priority Mail International: $25(7-14 business days)
United Kingdom - USPS Priority Mail International: $35 (7-14 business days)
All Other Countries - USPS Priority Mail International: $35 (7-14 business days)
Please note that Live-Vain ships all international packages "Delivery Duties Unpaid." Which means that all customs, duties, taxes, and brokerage fees are not charged by Live-Vain and are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and the package is returned to Live-Vain, we will not resend your package and instead issue a store credit in the amount of the subtotal of your order (less the original shipping fee and return fees issued by the carrier).
Live-Vain is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address that the customer enters at the time of the purchase is the address we will ship the package to).